1GLOBAL eSIM integration with Revolut
At Revolut, we harness technology to simplify our customers’ lives, and that’s precisely what our eSIM accomplishes. It offers seamless access to mobile data, eliminating the inconvenience of high prices or the need to buy and organise a physical SIM card.
Elyas Sadou
Product Owner of eSIM at Revolut
CASE STUDY
How 1GLOBAL transformed Revolut user engagement and retention with branded global telecom
Revolut is a full-stack financial platform that provides a fair, frictionless way to manage money, trade stocks, commodities, and crypto from a single surface. As Revolut grew to 40+ million users in over 150 countries, it encountered a typical problem for enterprise-scale services. How to continue adding value to its platform, retain users, and enhancing engagement without complicating or diluting its successful user experience?
Revolut seamlessly integrated 1GLOBAL’s eSIM technology into its app, allowing users to access eSIM connectivity for global data with just a simple app update. This integration enabled Revolut to offer branded eSIM services, enhancing its portfolio of travel-related offerings.
Roaming eSIMs are a perfect fit for Revolut customers, many of whom rely on the platform to streamline their travel experience with features like foreign exchange, insurance, airport lounge access, and hotel and flight bookings. Additionally, Revolut is a trusted tool for managing finances internationally.
Once connected, Revolut customers gain full visibility and control over their data usage. They can monitor consumption, manage their plans, and even top up data on the go, ensuring reliable coverage in over 200 regions worldwide.
Analysis & Benefits
Integration was successful not only at a technical but also at a branding level, with Revolut offering free monthly data allowances for their Ultra customers, which increased loyalty, and drove the adoption of a wider product range.
More than 200,000 Revolut customers had already signed-up for roaming data plans within the first weeks of launch, providing each user with tangible savings benefits. Customers now stay within the Revolut app for longer, and an entire new revenue channel has been enabled.
From execution to full platform integration took just 4 weeks.
How 1GLOBAL Embedded Telco helps fintech companies
Grow revenue
User retention is a key driver of revenue growth for mobile applications. By keeping users engaged, businesses not only encourage recurring use but also unlock steady revenue streams through subscriptions and in-app transactions.
Prioritizing retention is economically sound: a 5% increase in user retention can lead to a staggering 95% increase in profits. Offering eSIMs as an additional product can further enhance retention by providing users with seamless global connectivity, making your app an indispensable tool for their daily needs.
This added value not only keeps users active but also boosts long-term revenue, proving that retaining customers can be just as, if not more, profitable than acquiring new ones.
How 1GLOBAL Embedded Telco helps fintech companies
Enhance user experience
For FinTech companies, delivering a superior user experience is essential for building trust and loyalty. Integrating eSIMs into your service offering provides users with instant access to global connectivity, eliminating the need for physical SIM cards and complicated registration processes.
This streamlined experience meets the high expectations of today’s digital consumers, positioning your service as a convenient and innovative solution for users who need reliable connectivity wherever they go.
By simplifying the user journey, you can increase satisfaction and foster deeper engagement.
How 1GLOBAL Embedded Telco helps fintech companies
Expand market reach
Offering eSIMs allows FinTech companies to broaden their market reach, especially among global travellers and expatriates. eSIM technology enables users to stay connected across multiple regions without the hassle of changing SIM cards, making your app a critical tool for managing finances internationally.
This global connectivity not only attracts a diverse user base but also opens up new revenue streams, helping your brand stand out in the competitive digital finance landscape.
1GLOBAL is a trading name of TP Global Operations Limited.