Why Do I Have A SIM Card Error?

Different SIM card errors & what to do with it.

If you are receiving one of the following error messages, you may have a problem with your SIM card; 

  • No SIM

  • No SIM Installed

  • Insert SIM Card

  • Please Insert SIM

  • SIM Not Allowed

  • SIM Not Recognised


What Can I Do?

There may be a number of reasons why you are getting one of these errors messages:

  • Your SIM card has been inserted incorrectly > Remove the SIM card and ensure you insert it the right way round.

  • Your handset may be blocked by a previous provider > If your handset was supplied by another provider, you will need to contact them and request an unlock code.

  • Your SIM card may be physically damaged > Request for a replacement SIM.

  • Your handset's SIM tray or identifier may be damaged >  Check with your handset provider.

Get in touch

Still have any more question? Our award-winning support staff are available 24/7/365

Contact us>

1GLOBAL is a trading name of TP Global Operations Limited.